Delivery Policy

We make sure your OUTZIDR orders reach you in perfect condition and within the best possible timelines.

  • Delivery charges, delivery timelines, and payment options are subject to pin code serviceability and logistics availability.

  • For knowing the estimated delivery time you need to enter your pin code while placing the order to view the estimated delivery time. The same will also be displayed at checkout.

  • Delivery timelines may change due to operational or logistical constraints.

  • Shipping charges are non-refundable in case of returns after successful delivery.

  • The total payable amount for order will be calculated after applying the discounts on the check out page.

Important:
If your prepaid order is marked as Delivered but you haven’t received it, please raise a concern within 48 hours of the delivery update. Requests made after this period will not be eligible for Proof of Delivery (POD) investigation. Please make the request via email to support@outzidr.com or text on WhatsApp at +919900096799.

Tag & Return Eligibility Policy

Every OUTZIDR product is shipped with an original tag attached. The tag is an essential part of the product and is mandatory for return eligibility.

Return Eligibility Guidelines

  • To be eligible for a return or exchange, the original tag must remain intact, untampered, and attached to the product.

  • The product must be returned in its original condition, exactly as delivered.


Returns Will Not Be Accepted If:

  • The tag is removed, cut, broken, or tampered with

  • The product shows signs of wear, use, washing, alteration, or damage

  • The product is returned without original packaging, tags, or accessories (where applicable)

Quality Check Clause

  • All returns are subject to inspection during reverse pickup and/or upon receipt at our warehouse.

  • If the product fails to meet our return criteria, the return request may be rejected.

  • Rejected returns will be shipped back to the customer at their expense.

Please Note:
Once the original tag is removed or tampered with, the product becomes non-returnable and non-refundable with no exceptions.